Right of withdrawal

How to withdraw

Write to info@roomm.lv with the order number, the products you are returning, your name and the date. You may use the form below. It is enough to send the notice before the 14 days end.

Returning the product

Bring the product to the salon (Aleksandra Čaka iela 79A, Rīga) or send it within 14 days of your notice. Return shipping is paid by the buyer.

Refund

We refund the product price and the original delivery cost (up to the cheapest option offered) within 14 days of receiving your notice, to the account you paid from. We may hold the refund until the product reaches us.

When withdrawal does not apply

For health and hygiene reasons we cannot take back cosmetics and hair care products whose packaging or seal has been opened or damaged after delivery.

Withdrawal form

To: SIA "House M", Gaismas iela 19 k-12 - 32, Ķekava, Ķekavas novads, LV-2123, info@roomm.lv.

I hereby give notice that I withdraw from the contract for the following goods: ... Order number: ... Ordered / received on: ... Name: ... Address: ... Date: ...